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John Banks - The Largest Suzuki dealer in the East of England delivering great value and service since 1996

A few reasons you will want to do business with John Banks - the Why Us!

We are a family run business and have been since 1974, we work together as a team and have our own ethics all about treating customers fairly because we really are a bit old fashioned as we want to treat our customers the same as we would expect to be treated ourselves! In our "On-boarding training" for our staff we nurture our staff to love everyone as if they were their Nanna!
We want to give you a great customer experience every time you visit one of our dealerships. We strive to adhere to our Ethics Policy in that we are honest, fair and act with respect and compassion.
It's all very good saying these things here on the internet but we really do strive to offer an unrivalled level of customer care and we believe we do.  We also believe that by dealing honestly and transparently with our customers we earn their trust, their loyalty and they then feel they can rely on us to look after their vehicles until they come back to replace them. 

The rules applied: 

Honesty, Fairness, Respect and Compassion

 10 TOP REASONS TO PURCHASE FROM JOHN BANKS GROUP

  • Winners - We achieve top rankings with the manufacturers at all our sites and consistently perform to the highest levels winning leagues and awards from all our manufacturers for our dedication and quality of service.
  1. Top Reviews - 9.1 Score on Trust Pilot - Of course we would like to be 10/10 but there is always something little that we just can't help!

  2. Transparent - We really do offer great finance solutions with some of the lowest APR levels available in the area on our used cars as well as being totally transparent in our quest to give our customers the right deal to suit their budget and needs

  3. Competitive - Our prices are highly competitive and discounted in order that we can match any other deal you will find in the UK.  We check these prices daily as we are aware price is very important to our customers with cars advertised on Motors, Auto Trader, Car Curus, Honest John, Parkers and many more for our customers to review.

  4. Hands-on - Our Management Team are completely hands-on, they get to know you and your family so that you can enjoy a very personal buying experience that is both stress free, budget concious and you know you have a good deal.

  5. Guidance - Our customers are not sold vehicles by sales people - they are assisted in the purchase of their next vehicle!

  6. Advise - Our staff advise on everything to do with your vehice from the finance solution through to the protection which includes budgeting for Service Plans, Extending your Warranty - even Warranty 4 Life, Cosmetic Maintenance to keep your car in tip top condition, AA Breakdown Assistance, Mats, car seats, dog guards, we can offer a one stop solution so our team are trained to advise.

  7. Passionate - We are passionate about our Company, the staff, the products and our services.

  8. Technology - We are continually looking for ways to focus on innovation, creation and growth in order that we can keep our costs to a minimum in order to remain at the forefront of the ever changing motor industry and now offer online reservation and soon purchase.

  9. UK Wide supply - We have customers from all corners of the United Kingdom and have delivery facilities for the whole of the UK so our customers can buy with confidence whereever they live.

So, how do you know our prices are competitive?

  • We have a full time Used Vehicle Purchasing Manager who purchases vehicles monthly from throughout the UK including BMW, Ford, Vauxhall, Mercedes, Seat, Mini, Peugeot, Audi, Volkswagon and more - we can also source vehicles for you if we do not have what you want in stock.
  • All our used stock cars go through AA Approval process as we are an AA Approved Dealer and are supplied with a Service, MOT and Warranty
  • We check our used car stock against the UK advertised stock using up to date technology and software supplied by Car Gurus, Auto Trader, AA Cars and Motors.co.uk in association with Manheim Auctions

How do you know our Finance Rates are competitive?

  • As we are licenced with the Financial Conduct Authority (FCA) under our Consumer Credit Licence we have to report our sales, policies and standards, with this we have to prove you have not been misled in any way regarding the suitability of your products and as such are able to offer our customers finance rates based on our approval status and as we have such great customers we are able to offer lower advertised rates than a lot of our competitors due to the amount of approved finance deals we write so instead of advertising 14.9% APR like some of our nearby competitors we are able to offer 9.9% APR for our Used cars with special rates down to as low as 7.9% APR at peak times.    With a number of our manufacturer cars at 0% APR this certainly goes down well with our customers but overall we sign up over  70% of our sales with a finance solution - gone are the days of cash deals we are afraid - its now all about the monthly amount!

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