
Why Buy Suzuki?
The Smart Choice at John Banks Suzuki
Suzuki is one of the UK’s most trusted automotive brands — known for building reliable, efficient and great-value cars that are designed for real life. At John Banks Suzuki, we make owning a Suzuki even easier with transparent pricing, expert advice and friendly, family-run customer service.
Whether you’re choosing your first Suzuki or upgrading to the latest hybrid model, here’s why thousands of drivers choose Suzuki — and why they choose John Banks.
Why Buy Suzuki?
1. Outstanding Reliability & Durability
Suzuki models consistently rank among the most reliable cars in the UK. With simple engineering, proven hybrid systems and robust build quality, Suzuki vehicles are designed to deliver years of trouble-free motoring.
2. Hybrid Technology as Standard
Suzuki leads the way in everyday efficiency.
Most models come with fuel-saving hybrid engines as standard — no plugs, no complexity, just lower running costs and reduced emissions.
3. Up to 10-Year Service Activated Warranty
Suzuki’s market-leading warranty gives customers long-term peace of mind.
With every service at an authorised Suzuki dealer, your vehicle’s warranty can continue up to 10 years — at no extra cost.
4. Exceptional Value for Money
Suzuki consistently offers some of the best value cars in the UK market.
Low purchase prices, low running costs and great residual values make Suzuki a smart, cost-effective choice.
5. Safe, Practical, Real-World Driving
Suzuki cars are designed for everyday life:
Compact sizes perfect for UK roads
Excellent visibility
Light, easy handling
Advanced safety features
AllGrip all-wheel drive available on selected models
They’re built to be easy to live with and enjoyable to drive.
6. Good Different – A Brand That Puts Customers First
Suzuki’s “Good Different” philosophy reflects transparency, simplicity and fairness.
No confusing trim structures, no unnecessary upselling — just honest motoring that feels refreshingly straightforward.

Good Different Approved Used Suzuki
Buying an Approved Used Suzuki should feel just as reassuring as buying new — and at John Banks Suzuki, it absolutely does.
Our Good Different Approved Used Suzuki programme gives you exceptional quality, unbeatable value and complete peace of mind, backed by Suzuki’s commitment to honesty, simplicity and long-term reliability.
Every Approved Used Suzuki at our Bury St Edmunds and Ipswich dealerships is carefully selected, expertly inspected and prepared to the highest standards. It’s used car buying, but Good Different.
Why Choose a Good Different Approved Used Suzuki?
1. Comprehensive Multi-Point Vehicle Check
Every Approved Used Suzuki undergoes a meticulous multi-point inspection carried out by Suzuki-trained technicians.
We check mechanical components, safety systems, electrics, bodywork, tyres and more — ensuring your car meets Suzuki’s strict standards before it reaches the forecourt.
2. Minimum 12-Month Warranty for Total Peace of Mind
Your Approved Used Suzuki comes with a 12-month warranty as standard, with the opportunity to continue coverage using Suzuki’s Service Activated Warranty — giving you the potential for up to 10 years of warranty, just like a new Suzuki.
3. Full Vehicle History & Mileage Checks
Every Approved Used Suzuki is independently checked for:
Outstanding finance
Accident markers
Mileage discrepancies
Theft records
Previous ownership
You get full transparency and confidence in your purchase.
4. 14-Day Money-Back Guarantee
We want you to love your Suzuki. (https://www.johnbanks.co.uk/14-day-return-policy)
If you change your mind within 14 days, simply return the car — no hassle, no pressure. That’s what Good Different means.
5. Test Drives Made Easy
Enjoy unhurried, no-obligation test drives.
Our sales teams will help you explore real-world driving, technology, comfort, safety and performance — all at a pace that suits you.

Suzuki 14-Day Return Guarantee at John Banks Suzuki
Buy with confidence. Drive with peace of mind.
When you purchase a brand-new Suzuki from John Banks Suzuki, you’re protected by Suzuki GB’s 14-Day Return Guarantee. This gives you complete reassurance that if, for any reason, you change your mind within the first 14 days, you can return your vehicle—simply, fairly, and without pressure.
This guarantee is designed to be Good Different: open, honest and totally customer-focused.
How the 14-Day Return Guarantee Works
✔ You have 14 days from the date of registration
The return period starts the day after your car is first registered.
Example: If your Suzuki is registered on 3 April, you can return it any time before the dealership closes on 17 April.
✔ Return the car to the dealer who supplied it
The vehicle must be returned to the original selling dealer (Bury St Edmunds or Ipswich). Returns cannot be made to any other Suzuki location.
✔ Please give 24 hours’ notice
If you decide to return the car, simply contact us with reasonable notice—ideally at least one day in advance—so we can prepare the paperwork and assist you smoothly.
Who Is Eligible?
The 14-Day Return Guarantee applies when:
You are a UK resident aged 18+
The vehicle is purchased privately, either in person, online or by phone
Payment is made in cash or through Suzuki Financial Services
Registration type is Private or Private–Disabled
Not eligible for:
Business purchases
Suzuki Personal Contract Hire (PCH)
Motability Scheme
Third-party leasing agreements
You may only use the return guarantee once every 3 months, but this does not affect your statutory cancellation rights.
How Refunds Work
If you purchased the car in cash:
You will receive a full refund, minus any delivery or collection fees.
Fuel remaining in the vehicle is not reimbursed.
If you financed the car through Suzuki Financial Services:
The dealership refunds Suzuki Financial Services the amount they paid for the car.
You pay any delivery or collection fees directly to the dealer.
Any extras funded within the finance (e.g., GAP insurance) will be cancelled on your behalf.
If your finance included negative equity, you must repay this amount to the dealer at return.

Suzuki 10-Year / 100,000-Mile Warranty at John Banks Suzuki
Suzuki 10-Year / 100,000-Mile Warranty at John Banks Suzuki
Every new Suzuki comes with exceptional long-term confidence thanks to Suzuki’s Service Activated Warranty, giving you up to 10 years or 100,000 miles of cover when you service your vehicle at an authorised dealer like John Banks Suzuki.
Suzuki builds reliable cars — we help you keep them that way.
What’s Included
3-Year Manufacturer Warranty
All new Suzuki models start with a 3-year / 60,000-mile warranty from the day you purchase.
Extendable Up to 10 Years
By servicing your Suzuki annually at John Banks, your warranty renews every year — up to 10 years or 100,000 miles, whichever comes first.
No forms. No extra cost. Just regular servicing.
How It Works
Service your Suzuki at the correct intervals at John Banks.
Your warranty automatically renews each year.
Enjoy long-term reassurance, lower repair costs and stronger resale value.
What’s Covered
The warranty protects against:
Mechanical and electrical faults
Engine and drivetrain issues
Manufacturing defects
Approved parts and labour
(Exclusions apply as standard.)
Why Service at John Banks Suzuki?
Suzuki-trained technicians
Genuine Suzuki parts
Advanced hybrid servicing
Modern diagnostics
Affordable service plans
Online booking & courtesy car options
We keep your car performing at its best — and your warranty fully protected.
In Summary
When you buy a new Suzuki from John Banks, you receive:
3-year manufacturer warranty
Annual extensions up to 10 years
Coverage up to 100,000 miles
Protection through authorised servicing
It’s simple, generous and designed around real customer needs.
Another reason Suzuki is proudly Good Different — and why so many drivers trust John Banks Suzuki.