Careers at John Banks Group
Join a Family-Run Automotive Group with Over 50 Years of Heritage
At John Banks Group, we believe our people are the driving force behind our success. As one of East Anglia’s largest independent, family-owned dealer groups, we’ve spent more than five decades building a trusted reputation across our multi-brand portfolio – including Honda, Renault, Dacia, Alpine, Suzuki, Hyundai, Mazda, and our renowned Motorcycle divisions.
Across our locations in Cambridge, Bury St Edmunds, Ipswich and Colchester, every member of our team plays a vital role in delivering exceptional customer experiences. Whether you’re passionate about sales, digital marketing, customer service, aftersales, technician roles, administration or management, we offer a wide range of career paths with real opportunity to grow and develop.
Why Work With Us?
A supportive, family-run culture where you’re valued as an individual
Long-term career progression across multiple leading automotive brands
Industry-leading training and manufacturer development programmes
Competitive salaries, performance bonuses and employee benefits
A forward-thinking Group embracing innovation, digitalisation and customer-first processes
We’re always looking for talented, motivated people who share our commitment to honesty, professionalism, and outstanding customer service. If you’re ready to join a dynamic team at a company with strong values and a passion for excellence, explore our current vacancies and start your journey with John Banks Group today.
Jobs
Vehicle Technician - PDI / Preparation - Cambridge / Colchester
Location: John Banks Group – Cambridge and Colchester
Salary from £27 to £33,000 depending upon experience - negotiable
Full-Time | Permanent
Competitive Salary + Performance Bonus + Group Benefits
Job Overview: As a Technician & MOT Tester at John Banks Group, you will play a crucial role in maintaining our customers' vehicles to the highest standards. You will be responsible for performing routine services, diagnostics, repairs, and conducting MOT tests in line with DVSA regulations. Working with state-of-the-art equipment in our modern facilities, you will ensure every vehicle is roadworthy and up to the standards expected from a leading dealership.
Junior Content Creator & Graphic Designer (In-House)
Location: Bury St Edmunds
Working Pattern: Full-time, 5 days per week (office-based)
Department: Marketing
Reports to: Social Media & Marketing Manager
We are looking for a creative, motivated Junior Content Creator & Graphic Designer to join our in-house marketing team. This is a hands-on role for someone who loves visual storytelling, enjoys working at pace, and wants to see their ideas brought to life across real-world campaigns.
You will work closely with our Social Media & Marketing Manager to create engaging digital content for social media, websites, advertising, and brand campaigns. This role is ideal for someone confident using the Adobe Creative Suite, with a strong interest in social-first video, motion content, and developing skills across Meta Business tools.
AUTOMOTIVE VEHICLE VALETER / SERVICE WASHER & SUPPORT DRIVER
Location: Ipswich
Working Pattern: Full-time, 5 days per week Monday to Friday, 8:30am–5:00pm (30 mins lunch)
Department: Aftersales
Job Type: Permanent – Full Time
Are you passionate about vehicles and take pride in keeping them looking their best? Do you want to be part of a friendly, supportive team with great benefits and long-term opportunities? At John Banks Group, we’ve been delivering outstanding service to drivers across East Anglia for almost five decades. With established locations in Bury St Edmunds, Ipswich, Cambridge, and Colchester, we are now looking for a Vehicle Valeter / Service Washer & Support Driver to join our team.
As a key part of our operations team, you will ensure our vehicles are presented to the highest standards – from showroom-ready deliveries to customer handovers and service wash clean-ups.
Senior Service Advisor
Location: Cambridge
Working Pattern: Full-time, 5 days per week (office-based)
Department: Aftersales
5 day week
Salary - Basic 30k + start bonus - Bonus achievable of up to £12,000 per annum
John Banks Group - New Position for Service Advisor at Cambridge Renault, Dacia and Alpine.
We are searching for an enthusiastic, skilled and committed Senior Service Advisor to join our team.
Service Advisor - Cambridge - CB5
Location: Cambridge, CB5
Working Pattern: Full-time, 5 days per week (office-based)
Department: Aftersales
We are currently seeking an experienced Automotive Service Advisor to join our team in Cambridge. The ideal candidate will have a strong background in automotive service and possess excellent customer service skills. As an Automotive Service Advisor, you will play a crucial role in ensuring customer satisfaction by coordinating vehicle service appointments and providing expert guidance and support.
Digital Online Sales Specialist
Location: John Banks Group – Cambridge
OTE in excess of40K per annum
Full-Time | Permanent
Competitive Salary + commission
As a Digital Online Sales Specialist, you’ll be part of the Marketing Division, working to increase customer contact, improve lead conversion accuracy, and drive enquiry-to-test-drive performance. You’ll manage online leads from first contact to qualified appointment, issue quotes and valuations, and collaborate closely with the on-site sales teams through Microsoft 365 platforms.
Master Technicians to join our new Recovery Hub in Cambridge– Renault, Dacia & Alpine
Calling Master Technicians...
We are seeking an experienced and highly skilled Master Technician to join our Cambridge workshop team. This is a key role within our aftersales operation, supporting diagnostic excellence, technical leadership, and high-quality vehicle repairs across our franchise brands.
As a Master Technician, you will be a technical authority within the workshop, supporting both customers and colleagues by resolving complex technical issues and helping to maintain the highest standards of workmanship, safety, and efficiency.
Salary Negotiable starting at £40K