Suzuki Ipswich

A: Yes. We offer the full new Suzuki range, from the stylish Swift to the versatile Vitara and family-friendly S-Cross and now the electric e-Vitara. Alongside new cars, we also stock a wide selection of approved used vehicles that are carefully inspected and prepared to Suzuki standards.

A: We’ve proudly represented Suzuki since 1996, making us one of the longest-standing Suzuki dealers in the region. With nearly three decades of experience, we know the Suzuki brand inside out.

A: Yes. You can reserve your chosen Suzuki online from just £99, fully refundable if you change your mind. This ensures the car is held exclusively for you until you’re ready to buy.

A: Absolutely. We take all makes and models. We’ll give you a fair and competitive valuation on your current car, which can be put towards your next Suzuki or any car on our forecourt. We guarantee to beat "We buy any Car".

A: Of course. Test drives can be arranged at our Suzuki dealerships. Booking ahead ensures your chosen model is ready for you when you arrive. (Age limits apply)

A: You will need to bring your full driving licence and your national insurance number, as we are required to carry out a driving licence check for insurance purposes.

Oh - and - if you are part exchanging, best to bring the car along too so that we can do an appraisal whilst you drive your chosen vehicle.

A: We offer flexible finance packages, including Personal Contract Purchase (PCP) and Hire Purchase (HP), through Suzuki Finance and our panel of trusted lenders. Our team will help you find the best plan for your budget.

A: Most Suzuki models should be serviced every 12 months or 12,500 miles (whichever comes first). We’ll confirm the exact schedule for your car, and our system will send reminders when your next service is due.

A: No – although we are Suzuki specialists, our workshops are fully equipped to service, MOT, and repair most makes and models. That means that we can look after your whole family of vehicles and you get great prices too.

A: Yes. We fit only genuine Suzuki parts and accessories to all Suzuki vehicles to guarantee quality and reliability. If something isn’t in stock, we can usually source it quickly through Suzuki’s supply network.

A: New Suzuki cars come with up to a 3-year/60,000-mile manufacturer warranty (whichever comes first), plus roadside assistance. Extended warranty packages are also available.

1. There is now: Service-Activated Warranty Extension (Up to 10 Years / 100,000 Miles)
   From 1 May 2025, Suzuki UK introduced a 10-year “Service Activated Warranty” that kicks in after the original 3-year period.

   • For electric models, Suzuki also offers a 10-year battery warranty alongside the Service Activated Warranty.

2. Genuine Parts Warranty
   Suzuki covers genuine parts fitted under warranty with the remainder of the original car warranty (whichever is longer, up to 3 years / 60,000 miles) or includes a standard 12-month warranty if outside that period.

Conditions & Considerations

• Mandatory Servicing
  To maintain the extended (service-activated) warranty, you must use approved Suzuki dealers and follow the service schedule exactly. Missing a service or using non-Suzuki parts may void the extended coverage.

• Mileage & Age Caps
  Even with the extended warranty, the maximum is 100,000 miles and 10 years, whichever comes first.

• Battery Warranty Specifics
  For EV models (e.g. e-Vitara), the battery warranty is guaranteed for up to 10 years, subject to conditions and usage.

• Exclusions & Wear & Tear
  Normal wear (tyres, brakes, etc.), abuse, modifications, or accidental damage are typically excluded. Always read the full Suzuki warranty terms for component coverage.

A: Yes. Every used Suzuki purchased from us includes a warranty as standard, with options to extend cover for added reassurance.

A: Definitely. From roof bars and styling packs to technology upgrades, Suzuki offers a wide range of genuine accessories. Our team can help you choose the right options and fit them for you. We can even get specialist stickers or wrapping done for you - your suzuki - your way!

A: Yes. Suzuki’s range now includes mild-hybrid technology as standard across most models, and we also offer plug-in hybrid options like the Suzuki Across as well as the electric e-Vitara.

A: Since 1996, we’ve been helping customers across East Anglia discover the fun, reliability, and value of Suzuki. As a family-run dealer group, we combine long-term Suzuki expertise with transparent pricing, flexible finance, and trusted aftersales care. With John Banks, you’ll enjoy “A Service You Can Bank On” every step of the way.

Local & Trusted

• Proudly family-owned and independent since 1974

• Over 50 years serving East Anglia with honesty and care

• A dealer group rooted in the community, not a faceless chain

Quality & Assurance

• Every vehicle prepared with a multi-point inspection by our manufacturer-trained Master Technicians

• 12-month warranty on most vehicles included for peace of mind

• Full HPI, mileage, and service history checks on every sale

• Minimum 6 months MOT before handover

Convenience & Modern Buying

• Reserve your next car online with just £99 – fully refundable

• Simple and transparent part-exchange with top local values paid

• Choose Click & Collect, same-day drive away, or home delivery

• Video walkarounds, remote test drives, and flexible communication options

• Stay connected your way: Facebook, Instagram, Email, Text or WhatsApp

Simple, Flexible Payments

• Finance (STS) available through all our manufacturer partners

• FCA compliance via ITC – we are a broker, not a lenderDo all i Blac

• Pay by Bank – instant, secure transfers for sales deposits or aftersales bills

• Pay by Link – quick and easy online payments sent straight to your phone or inbox

• Bumper 0% Payment Spread – spread the cost of aftersales bills over £300 at 0% APR

Transparency & Trust

• Clear pricing with no hidden extras

• Competitive finance, with 0% APR  and finance rates as low as 7.9% APR across the group stock

• Transparent vehicle history reports provided to every customer

• Hundreds of loyal repeat customers and verified reviews

Aftersales Excellence

• Courtesy cars and priority servicing slots for our customers

• Collection & delivery service available for added convenience

• Loyalty discounts on servicing, parts, and accessories

• Loyalty Card free top ups and tyre checks to all customers purchasing a vehicle

• Flexible service plans, extended warranties, and tailored insurance extras

Heritage & Reputation

• Employing over 200 local staff across East Anglia

• Family-run for three generations, with values you can trust

• Reinvesting in our teams, facilities, and the local communities we serve

A:
At John Banks Group, we make paying for your vehicle simple, secure, and convenient across all our dealerships.

Our preferred payment method is Pay by Bank, where we send you a secure payment link that connects directly to your online banking provider. This ensures your transfer is safe, instant, and verified — allowing funds to clear immediately so we can prepare your vehicle for handover without delay.

Most of our customers choose one of our finance packages, arranged directly through our Sales Team for convenience and competitive rates.

Alternatively, you can also pay by:

• Debit card (up to £1,000 per transaction)

• In the showroom by card terminal (please note: funds may not clear immediately)

• Barclays Secure ePDQ link, issued by your Sales Executive for safe online card payments

• Direct Bank Transfer (BACS) — using the correct John Banks branch account listed below

For non-financed balances or invoice payments, we’ll send you a secure payment link via our Dealer Management System or provide a pro forma invoice. Please ensure your vehicle registration number, invoice number, and name are included in your payment reference.

Workshop pro forma invoices will include a payment link for full payment prior to vehicle collection.

Important Payment Notice

All vehicle purchases must be made in cleared funds before the vehicle can be released or driven away.
For this reason, we strongly recommend using our Pay by Bank link rather than attempting payment on the day of collection, as card payments in the showroom can take several days to clear. Using our secure payment link ensures your funds are verified immediately, avoiding any delay in your handover.

💳 PAYMENTS BY BACS – JOHN BANKS LIMITED

When transferring funds directly, please use the correct account for your dealership:

Ipswich:

• Suzuki – Sort Code: 40-15-22, Account: 71780158

Bury St Edmunds:

• Suzuki – Sort Code: 40-15-22, Account: 71780166

If you would prefer to receive a Pay by Bank or electronic secure payment link, please contact your Sales Executive or Aftersales Team before making any transfer. They’ll confirm the correct details and ensure your payment is processed safely and without delay.