Honda Owners Hub – Servicing, Support & Benefits with John Banks Group
Honda Owners Hub | John Banks Honda
Welcome to the Honda Owners Hub at John Banks Honda — your dedicated destination for servicing, maintenance, warranty support and ownership benefits.
As a trusted family-run dealer group established in 1974, we are committed to keeping your Honda performing at its very best with expert care, transparent pricing and exceptional customer service.
Whether you recently purchased your vehicle or have owned your Honda for years, our Owners Hub brings everything you need together in one convenient place.
Our Honda teams across Cambridge, Ipswich, Bury St Edmunds and Colchester are here to support you throughout your ownership journey.

Honda Servicing
Honda Servicing
Keeping your Honda maintained by manufacturer-trained technicians ensures the reliability, efficiency and safety that Honda is known for.
At John Banks Honda, our workshops are equipped with the latest Honda diagnostic technology, allowing our technicians to carry out servicing and repairs to exact manufacturer standards.
Our servicing includes:
• Honda manufacturer-approved servicing
• Genuine Honda parts and lubricants
• Software updates and diagnostics
• Manufacturer recall checks
• Transparent pricing and service reports
Regular servicing helps maintain your vehicle performance, safety systems and future resale value.
Book your Honda service online today.
National Fixed Price Servicing - Keeping it simple, fair and transparent

Service Schedule Information
Owning a vehicle means there are sometimes things to check:
Key things to check
Oil
Brake fluid
Windscreen wash
Make sure their levels all sit between the minimum and maximum points, and that you can't see any leaks.
Tyre pressure
Tyre tread
Check tyres when they're cold – the correct pressures can be found inside the driver's door or in your service book.
Don't forget to inspect tyre tread regularly too. The legal level for tyre tread is 1.6mm, taken at 3 points across three quarters of the width of the tyre. Apart from being dangerous, an illegal bald tyre is liable for a maximum fine of up to £2500 and 3 penalty points per defective tyre.

Honda Service Promise
Honda Service Promise at John Banks Honda
When you service your vehicle at John Banks Honda, you benefit from the Honda Service Promise – a commitment to deliver the highest standards of care, expertise and transparency throughout your ownership.
Your Honda is a precision-engineered vehicle, and servicing it at an authorised Honda retailer ensures it receives the specialist attention it deserves. Our manufacturer-trained technicians use the latest Honda diagnostic equipment and only Genuine Honda Parts, helping to maintain the performance, reliability and safety your vehicle was designed to deliver.
The Honda Service Promise ensures every visit to John Banks Honda is straightforward, professional and focused on keeping you on the road with complete peace of mind.

Honda Service Plans
Honda Service Plans
A Honda Service Plan helps you spread the cost of servicing while protecting your vehicle’s maintenance schedule.
Benefits include:
• Fixed pricing for future services
• Protection against rising maintenance costs
• Genuine Honda parts and fluids
• Work completed by Honda-trained technicians
• Transferable if you sell your vehicle
Service plans are designed to make vehicle ownership simple, predictable and stress-free.

Honda FIVE Service Plan
The Honda FIVE Service Plan is designed to give you peace of mind and predictable running costs throughout the first years of ownership.
Available on selected Honda models, the plan covers all scheduled servicing for up to five years or 62,500 miles (whichever comes first), helping you maintain your vehicle exactly to the manufacturer’s recommended schedule.
By choosing the FIVE Service Plan at John Banks Honda, you can enjoy expert servicing carried out by Honda-trained technicians using Genuine Honda Parts, ensuring your vehicle continues to deliver the reliability, performance and efficiency Honda is known for.

Honda Warranty
Honda Warranty Support
All new Honda vehicles come with a comprehensive manufacturer warranty, providing reassurance and peace of mind.
Our aftersales team can assist with:
• Manufacturer warranty repairs
• Warranty queries and advice
• Extended warranty options
• Software and recall updates
If your vehicle requires warranty support, our team will manage the process efficiently with Honda UK.

Honda Servicing
Honda Tailored Service Plan | John Banks Honda
The Honda Tailored Service Plan is designed to make maintaining your Honda simple, affordable and predictable.
Unlike the FIVE Service Plan for brand-new vehicles, the Tailored Service Plan is ideal for Honda vehicles already on the road, allowing you to create a service plan based on your vehicle’s age, mileage and your expected driving habits.
With the cost of servicing fixed at today’s prices, the plan protects you from future price increases and helps spread the cost of maintenance through flexible payment options.
At John Banks Honda, your vehicle will always be maintained by Honda-trained technicians using Genuine Honda Parts, ensuring your Honda continues to perform exactly as it was designed to.

Honda Servicing
Owner's Manuals
Select your preferred model year from the groups below. Owner's and Navigation Manuals are viewable on any computer or device with Adobe® Reader. These files contain detailed information about your vehicle, and can be downloaded, searched, and printed.

Digital Service Record
The Honda Digital Service Record (DSR) replaces the traditional paper service book and allows you to keep track of your vehicle’s servicing history online.
Instead of relying on stamps in a handbook, your vehicle’s service information is securely stored in Honda’s central database, giving you access to your service history anytime and anywhere.
At John Banks Honda, every time your vehicle is serviced by our Honda-trained technicians, the details are updated in the Digital Service Record to ensure your service history remains accurate, secure and easy to access.

Honda Servicing
The Digital Service Record is available for connected cars launched since 2020.
If you have the My Honda+ app and a My Honda+ account, your ownership is automatically verified - giving you instant access to your vehicle’s full-service history.

Honda Servicing
Honda Roadside Assistance (Hondacare Assistance) provides support if your vehicle breaks down, helping you get back on the road quickly and safely.
If your Honda is within its manufacturer warranty or covered by a Honda Extended Guarantee, roadside assistance is available across the UK and most of Europe, offering help whenever you need it.
At John Banks Honda, our aftersales teams can assist you with servicing, warranty support and maintaining eligibility for Honda roadside assistance.
Honda Servicing
Had an Accident?
At Honda, we understand that being involved in a vehicle accident can be stressful and disruptive. That’s why Honda Accident Assistance is available to help guide you through the process and get you back on the road as quickly and safely as possible.
Provided by Auxillis, one of the UK’s leading accident management and claims support providers, Honda Accident Assistance offers dedicated help following a road traffic accident.
The service is designed to support Honda owners from the moment an accident occurs, helping manage the situation and ensuring your vehicle receives the correct care and repair.